Frequently Asked Questions
FAQ
How is pricing determined?
Costs are typically based on the aircraft type and hourly rates, which vary significantly, but also include fuel, segment fees, and potentially taxes and other surcharges.
What is the difference between charter and jet cards?
Chartering a private jet involves hiring the entire aircraft for a single trip, while a jet card offers access to a fleet of aircraft with potentially more lenient cancellation policies and predictable costs.
What is the luggage allowance?
The amount of luggage you can bring depends on the specific aircraft’s available space, so check with your provider.
Can I bring pets?
Most private jet providers allow pets, but specific policies and any associated fees should be confirmed before your flight.
What services are available on board?
You can expect personalized services such as custom catering, specific onboard requests, and access to amenities like showers and entertainment systems, though these vary by aircraft.
Can I work or hold meetings on board?
The onboard environment of a private jet is conducive to productivity, with Wi-Fi and conference call capabilities often available.
What happens if I'm late?
Private jets offer more flexibility, but delays can affect crew schedules and airport slots. Let your provider know as soon as possible if you are running late. Some operators may charge a standby or rescheduling fee for delays.
How far in advance should I book?
For the best selection and rates, it is recommended to book as far in advance as possible, such as two weeks or more for standard travel. However, on-demand flights can often be arranged with as little as four hours’ notice for urgent travel.
How does the charter booking process work?
After you provide your travel details, a charter expert will find aircraft options that fit your needs and provide transparent quotes. Once you choose, they will handle the logistics and provide a full itinerary. You can often contact them 24/7 for updates.
How do I choose the right aircraft?
The choice depends on your specific trip, including the number of passengers, flight distance, and your personal preferences for comfort and amenities. Your charter broker can recommend the best option, from cost-effective turboprops for short hops to spacious, ultra-long-range jets for international travel.